Delivery and returns

Delivery

We take great care in packaging our orders. Jewelry will always be packaged in a bubble envelope with extra reinforcement when needed, and draeings and paintings will be send in a sturdy cardboard envelope.

Orders are usually shipped within three working days upon receiving the complete payment unless otherwise agreed upon. Always make sure your contact information is filled in correctly.

Insured shipments can be arranged for large paintings on canvas. The extra costs will be charged to the customer. Please contact us for more information.

 

Pick up

If you chose the option pick up order, please make a pick up appointment.

 

Returns

Always thoroughly check your order upon delivery. If you are not satisfied with the received items, you can return them within fourteen days upon receiving them, if unused. The Customer is responsible for the costs of the return shipment.

Returns can be send to:

NYN Design
Steeg 25
5944BT Arcen
The Netherlands